Sintesi – Privacy Policy
Last updated: April 10th 2026
1. Introduction
Sintesi (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect personal data when you:
• Visit our website
• Contact us regarding our services
• Engage with us for consultancy or coaching services
• Subscribe to communications or updates
Our services may be provided to individuals, teams or organisations across a variety of industries and professional contexts.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or services, you acknowledge the practices described in this policy.
2. Our Approach to Privacy
At Sintesi we recognise that trust and confidentiality are fundamental to the advisory and coaching relationships we build with our clients.
We are committed to handling personal information responsibly and in accordance with applicable data protection laws. In practice this means:
• We only collect information that is necessary to deliver our services.
• We use personal information transparently and for clear business purposes.
• We do not sell or trade personal data.
• We store information securely and limit access appropriately.
• We retain personal data only for as long as necessary.
• We respect the rights individuals have over their personal information.
Our goal is to ensure that personal information shared with Sintesi is handled with the same level of care, discretion and professionalism that clients expect in a trusted advisory relationship.
3. Who We Are
Sintesi is an independent consultancy and coaching practice advising companies and individuals on strategy, growth, leadership and organisational development.
For the purposes of data protection law, Sintesi acts as the Data Controller for personal information collected through our website and in connection with our services.
Sintesi is registered with the UK Information Commissioner’s Office (ICO) as a Data Controller in accordance with the Data Protection Act 2018. Our registration number is: [Insert ICO Registration Number].
If you have any questions about this policy or how your data is handled, please contact:
Email: graeme@sintesi.io
Website: www.sintesi.io
4. Information We Collect
Information you provide directly:
• Name
• Email address
• Telephone number
• Company name
• Job title or professional role
• Information provided in communications or enquiries
Client service information:
Where we work together as part of a consultancy or coaching engagement, we may process information relevant to delivering those services, including:
• Professional background
• Business or organisational context
• Leadership or development goals
• Information voluntarily shared during coaching or advisory discussions
Website and technical information:
When you visit our website, we may automatically collect limited technical data including:
• IP address
• Browser type and device information
• Pages visited
• Website usage patterns
5. How We Use Your Information
We may use personal information for the following purposes:
• Responding to enquiries and communications
Delivering consultancy or coaching services
Managing client relationships
• Providing information about services you request
• Improving our website and services
• Maintaining business records
• Complying with legal or regulatory obligations
We do not sell or trade personal data to third parties.
6. Legal Basis for Processing
Under UK GDPR, we process personal data on the following lawful bases:
• Contractual necessity – to deliver services requested by you.
• Legitimate interests – to operate and improve our business and services.
• Consent – where you have opted in to receive communications.
• Legal obligations – where required by law.
7. Confidentiality of Coaching and Advisory Engagements
Confidentiality is a fundamental principle of our consultancy and coaching work.
Information shared during engagements will be treated as confidential and will not be disclosed to third parties without consent, except where required by law or where there is a serious risk of harm.
8. Sharing Personal Information
We may share personal information with trusted service providers where necessary to operate our business, including:
• Website hosting providers
• Email and communication platforms
• CRM or client management systems
• Website analytics providers
These providers process information only on our behalf and are required to maintain appropriate data protection standards.
9. Artificial Intelligence and Data Use
Sintesi does not use client data, coaching conversations or confidential business information for the training of artificial intelligence models or external datasets.
10. Data Storage and Security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse.
Information may be stored using secure cloud-based services used to support our business operations.
11. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.
When information is no longer required it will be securely deleted or anonymised.
12. Your Data Protection Rights
Under UK data protection law you have the right to:
• Request access to personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Restrict or object to processing
• Request transfer of your data
• Withdraw consent where processing is based on consent
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
13. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and improve the user experience.
You can control cookies through your browser settings.
14. Links to External Websites
Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or business practices.
The latest version will always be available on our website.
16. Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Sintesi
Email: graeme@sintesi.io
Website: www.sintesi.io